Swift Caravan

In these terms Moray Firth Camper and CaravanHire will be known as MFCC

1. Booking:

• At the time of booking, a deposit of £100 per week is required. This amount will be deducted from the total hire charge. In the event of cancellation this deposit is non-refundable.
• A booking confirmation and invoices will be sent to the hirer reflecting balances paid and balances due.
• The insurance security deposit must be paid by the hire date.
• The Company reserves the right to rent the caravan described on the website, via phone or viewed in person, or any substitute caravan subject to all of the terms and conditions of this agreement.
• All funds must be cleared 14 days before the time of hire, otherwise could result in loss of deposit and cancellation of hire.
• Please note there is a 3% surcharge on credit card and paypal transactions.

2. Insurance

• Included in the price of hire is full comprehensive insurance, covering the caravan and its equipment only. Equipment excludes generators, child seats, bike rack and any other optional equipment.
• The insurance is only valid for the period of hire. The period of hire is from the collection date and time to the specified return date and time. Any late return or driving by non-named drivers would invalidate the insurance and constitute a traffic offence under the Road Traffic Act in which the driver may be liable to prosecution. The hirer and any driver will also be personally liable for any damage to the caravan, any personal injuries, third party property damage, third party injuries and other related liabilities after the insurance expiry date and time.
• It is the driver’s responsibility to provide full information on any driving convictions or health restrictions. Please note there may be insurance surcharges dependant on any of the above being applicable. Please also note that the insurance policy will be invalidated if the hirer or any driver misrepresents or withholds driving conviction or health restriction information. Should an insurance policy become invalidated for any reason, Moray Firth Camper and Caravan Hire (also referred to as “the Company” in this agreement) will hold the hirer responsible for all fines, losses, damages and other costs.
• An insurance security deposit of £500 must be paid by the caravan collection date. This deposit is held against any and all damage to the caravan.
• The Hirer shall be responsible for any and all of the Company’s uninsured losses, which may arise as a result of the hire.
• The insurance security deposit will be returned to the hirer within a week after the end of the hire period providing that hirer(s) return the caravan under the following conditions:
  - Clean,
  - Undamaged,
  - With all tyres, tools, accessories and equipment in the same condition as when received,
  - Returned to the place and on the date and time specified, or sooner if demanded by The Company, and,
  - Returned having used caravan in a reasonable manner. (See caravan Use.)

3. Cancellations

• All cancellations must be submitted in writing. It is strongly advised that hirers take out their own insurance against any unavoidable cancellation.
• The following fees apply in the event of cancellation prior to the hire date:
  - More than six weeks before start of hire – loss of deposit
  - Two weeks or less – 100% of total hire charge

4. Fuel, Gas & Daily caravan Maintenance

• A gas cylinder will be supplied with the caravan. If gas needs replenished during hire period, it shall be at the expense of the hirer
• The responsibility such as checking tyre pressure, are the responsibility of the hirer while on hire.
• MFCCH will not be responsible for any third party damages or claims in connection with or as a consequence to any accident or breakdown.
• Should a breakdown or accident occur, MFCCH will not be held responsible for any hotel, replacement vehicle or consequential expenses connected to breakdowns or accidents.
• Great effort is made to ensure the hire caravan is in a roadworthy and safe condition before hire commencement. The Company shall not be liable for any consequences arising from any defects or mechanical failure of the caravan although all reasonable precautions have been taken to prevent such happenings.

5. Breakdowns

• The hirer may authorise repairs and replacements up to £50 and will be reimbursed on supply of a valid receipt.
• The hirer must obtain permission from The Company for repair and replacement costs above £50.

6. Accidents - specifics

Should the caravan be involved in an accident, however small, the full details must be filled out on an Accident Report form

• A diagram should be drawn. There is space on the back of the Accident Report for a diagram to be drawn.
• Hirer participates as an insured under a comprehensive caravan insurance policy. Hirer agrees further to protect the interest of MFCCH and the insurance company in the event of accident during the hire term by:
  1. Notifying the police immediately if there is property damage, if people are injured and in order to determine fault for insurance purposes.
  2. Not admitting guilt or liability.
  3. Obtain names and address of parties involved and witnesses.
  4. Not abandoning the caravan without adequate provisions for safely guarding and securing same.
  5. Notifying MFCCH immediately, of any loss or damage occurring to caravan, and of any fault. Please indicate if the caravan is not roadworthy or is liable to cause danger to any person or property.
• The caravan should not be used until damage has been repaired, corrected and fault determined.

7. Pets

We must be notified at time of booking if pets are to be taken, particular care should be taken when carrying pets and should extra valeting be required an excess charge will be made.

8. Smoking

Smoking is strictly prohibited inside the caravan, even with the windows open. Any infringement of this rule will incur a minimum charge of £300.

9. caravan Use

The caravan shall not be used:

• For hires for reward.
• Knowingly for any illegal purpose.
• To carry a greater number of passengers and/or more baggage than recommended by the caravan manufacturer.
• By any person who has given a fictitious or false name.
• For travel to rock festivals or unauthorised sports events. ( Unless authorised by MFCC )
• On any unsealed roads or unauthorised roads, in forbidden or restricted areas or on beaches or in salt water.
• Outside Scotland, England or Wales unless you have declared this and paid any relevant insurance charge.

10. caravan Keys & Control

• The hirer is required to keep the caravan under their control throughout the hire period.
• The caravan must be locked at all times when unattended.
• The keys for the caravan must be kept safe at all times. All costs to replace keys will be the responsibility of the hirer. Duplication of caravan keys is expressly prohibited.

11. Collection & Return

• The collection of the caravan must be agreed at time of booking. The caravan must be returned at agreed time on agreed hire return date. Failure to comply with the return time will result in the hirer being surcharged at the rate of £50 per hour, or any part thereof, for the first 3 hours and the balance of the deposit thereafter, together with any additional costs incurred by MFCCH.
• The hirer acknowledges delivery of the caravan and the contents free from any defect or damage and complete other than as specified by the MFCCH. The hirer is advised to check the caravan thoroughly before leaving the MFCCH premises. Upon return the condition of the caravan will be checked for damage, cleanliness, tyres, any hired options, conditions that affect the security insurance deposit and other general conditions.
• The security deposit will be returned to you within a week after the end of the hire period provided the caravan is returned to us in a satisfactory condition and at the location and date and time agreed. Satisfactory condition includes clean, undamaged, with all tools, accessories and equipment in the same condition as when collected and having being operated in a reasonable manner (see ‘caravan Use’).
  Cleaning charges which may be deducted from the security deposit include
  • Fridge / Freezer not clean
  • Shower / Toilet Compartment not clean
  • Toilet cassette not emptied and cleaned £50
  • Cooker hob and grill not clean
  • Smoking in the caravan – see 8
  • Punctured tyre – £50
  • Damage of tyres – price of a new tyre, refit and any other associated costs
  • Window damage – cost of replacement
  • Returning the caravan later than the specified time – see 11

PLEASE NOTE:

• The hirer is liable for all overhead damage to the vehicle resulting from any accident. The maximum height and length of the caravan is clearly stated.
• All incidents related to tyres including punctures are the hirer’s responsibility.
• Personal possessions are not covered. The Company shall not be liable for loss or damage to any property left, stored or transported by hirer or any other person in caravan either before or after the return to MFCCH. Hirer hereby agrees to hold The Company harmless from and indemnify MFCCH against all claims based upon or arising out of such loss of damage. Hirers are strongly advised to take out holiday insurance. In the event that charges, including damage repair and replacement, exceed the level of security deposit paid, you will be charged any additional sum to cover this excess and that sum will be due immediately at the end of the hire.

12. Weather Conditions

MFCCH cannot be held responsible in the event of any damage or inconvenience caused by inclement weather.

13. Customer Vehicle Stored at Own Risk

Parking is provided free to the hirer for the duration of the hire period at the vehicle owner’s risk.

14. Availability

All effort is made to insure that the reserved caravan, or a suitable replacement, is available. However, if circumstances beyond our control prevent The Company from honouring a reservation, MFCCH will in no way be held responsible and all payments which have been made to The Company will be refunded.

15. Changes in Terms & Conditions

We reserve the right to alter the rates and conditions at any time. We also reserve the right to refuse or cancel hire to any person without warning or explanation. Additions to or alterations of the terms of this agreement shall be null and void unless agreed upon in writing by all concerned parties.

16. Ending the Agreement

We will end this agreement immediately and repossess the vehicle if we find out that your belongings have been taken away from you to pay off your debts, or a receiving order has been made against you. We will also end this agreement and repossess the vehicle if you do not meet any of the conditions of this agreement or have obtained the vehicle through fraud or misrepresentation, or the vehicle appears to be abandoned. If you are a company, we will also end this agreement immediately and repossess the vehicle if you go into liquidation or you call a meeting of creditors. If we end this agreement it will not affect our right to receive any money we are owed under the conditions of this agreement.

17. Governing Law

This Agreement is covered by the laws of Scotland. Any dispute may be settled in the courts of that country.